Updated 2022-09-23
Ticket Online ("we", "our" or "us") is committed to protecting your privacy. This Privacy Policy explains how Ticket Online collects, uses and discloses your personal information.
This Privacy Policy applies to our website, www.ticketonline.com.ar and its associated subdomains (collectively, our "Service") together with our application, Ticket Online. By accessing or using our Service, you indicate that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.
To help explain things as clearly as possible in this Privacy Policy, whenever any of these terms are referred to, they are strictly defined as:
We collect information from you when you visit our platform, register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form.
Any of the information we collect from you may be used in one of the following ways:
We receive information from third parties when you communicate with us. For example, when you submit your email address to us to show interest in becoming a Ticket Online customer, we receive information from a third party that provides automated fraud detection services to Ticket Online. Occasionally, we also collect information that is made publicly available on social media websites. You can control the amount of information that social networking websites make public by visiting these websites and changing your privacy settings.
We may share the information we collect, both personal and non-personal, with third parties such as advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may interest you. We may also share it with our current and future affiliated companies and business partners, and if we are involved in a merger, sale of assets, or other business reorganization, we may also share or transfer your personal and non-personal information to our successors in interest.
We may contract with trusted third-party service providers to perform functions and provide services to us, such as hosting and maintaining our servers and platform, storage and database administration, email administration, storage marketing , credit card processing, servicing, and order fulfillment of products and services that you may purchase through the Platform. We may share your personal information, and possibly some non-personal information, with these third parties to enable them to perform these services for us and for you.
We may share portions of our log file data, including IP addresses, for analytics purposes with third parties such as web analytics partners, app developers, and ad networks. If your IP address is shared, it may be used to estimate general location and other technology data, such as connection speed, whether you have visited the Platform in a shared location, and the type of device used to visit the Platform. They can aggregate information about our advertising and what you see on the platform and then provide auditing, research and reporting for us and our advertisers.
We may also disclose personal and non-personal information about you to the government, law enforcement officials, or private third parties as we deem, in our sole discretion, necessary or appropriate to respond to claims, legal process (including subpoenas) , to protect our rights and interests or those of a third party, the safety of the public or any person, to prevent or stop any illegal, unethical or legally actionable activity, or to comply with applicable court orders, laws, rules and regulations .
Ticket Online will collect the personal information you submit to us. We may also receive personal information about you from third parties as described above.
By submitting your email address on this platform, you agree to receive emails from us. You may opt out of any of these email lists at any time by clicking the opt-out link or other unsubscribe option included in the respective email. We only send emails to people who have authorized us to contact them, either directly or through a third party. We don't send unsolicited commercial email, because we hate spam as much as you do. By submitting your email address, you also agree to allow us to use your email address for customer audience targeting on sites like Facebook, where we show personalized advertising to specific people who have opted in to receive communications from us. Email addresses submitted only through the order processing page will be used for the sole purpose of sending you information and updates related to your order. However, if you have provided us with the same email through another method, we may use it for any of the purposes set out in this Policy. Note: If at any time you wish to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
We retain your information only as long as we need it to provide you with Ticket Online and fulfill the purposes outlined in this policy. This is also the case for anyone with whom we share your information who performs services on our behalf. When we no longer need to use your information and it is no longer necessary for us to retain it to comply with our legal or regulatory obligations, we will delete it from our systems or de-identify it so that we cannot identify you.
We implement a variety of security measures to maintain the safety of your personal information when you place an order, enter, submit or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted in our payment gateway provider database only to be accessible by those authorized with special access rights to such information. systems, and must keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) is never saved. However, we cannot guarantee the absolute security of any information you transmit to Ticket Online or guarantee that your information on the service will not be accessed, disclosed, altered, or destroyed by a breach of any of our physical, technical, or managerial safeguards.
Ticket Online is built into AR. Information collected through our website, through direct interactions with you, or through the use of our support services may be transferred from time to time to our offices or staff, or to third parties, located around the world, and may be viewed and be hosted anywhere in the world, including countries that may not have generally applicable laws governing the use and transfer of such data. To the fullest extent permitted by applicable law, by using any of the foregoing, you voluntarily consent to the cross-border transfer and hosting of such information.
We take precautions to protect the security of your information. We have physical, electronic, and managerial procedures in place to help safeguard, prevent unauthorized access, maintain data security, and correctly use your information. However, neither people nor security systems are infallible, including encryption systems. In addition, people may intentionally commit crimes, make mistakes, or not follow policies. Therefore, although we use reasonable efforts to protect your personal information, we cannot guarantee its absolute security. If applicable law imposes any non-waivable duty to protect your personal information, you agree that willful misconduct will be the standards used to measure our compliance with that duty.
The rights you have to request updates or corrections to the information Ticket Online collects depend on your relationship with Ticket Online. Staff may update or correct your information as detailed in our internal company employment policies.
Customers have the right to request restriction of certain uses and disclosures of personally identifiable information as follows. You may contact us to (1) update or correct your personally identifiable information, (2) change your preferences regarding the communications and other information you receive from us, or (3) delete personally identifiable information maintained about you. you in our system (subject to the next paragraph), canceling your account. Such updates, corrections, changes and deletions will not have any effect on other information we maintain or information we have provided to third parties in accordance with this Privacy Policy prior to such update, correction, change or deletion. To protect your privacy and security, we may take reasonable steps (such as requiring a unique password) to verify your identity before granting you access to your profile or making corrections. You are responsible for keeping your unique password and account information secret at all times.
You should be aware that it is not technologically possible to remove each and every record of the information you have provided to us from our system. The need to back up our systems to protect information from inadvertent loss means that a copy of your information may exist in an unerasable form that will be difficult or impossible for us to locate. Immediately upon receipt of your request, all personal information stored in our actively used databases and other easily searchable means will be updated, corrected, changed or deleted, as appropriate, as soon as and to the extent technically reasonable. possible.
If you are an end user and would like to update, delete or receive any information we have about you, you can do so by contacting the organization you are a customer of.
If you are a Ticket Online worker or applicant, we collect the information you voluntarily provide to us. We use information collected for human resources purposes to administer worker benefits and screen applicants.
You can contact us to (1) update or correct your information, (2) change your preferences regarding communications and other information you receive from us, or (3) receive a record of the information we have related to you. Such updates, corrections, changes and deletions will not have any effect on other information we maintain or information we have provided to third parties in accordance with this Privacy Policy prior to such update, correction, change or deletion.
We reserve the right to transfer information to a third party in the event of a sale, merger, or other transfer of all or substantially all of the assets of Ticket Online or any of its corporate affiliates (as defined herein), or the portion of Ticket Online or any of its corporate Affiliates with which the Service relates, or in the event that we discontinue our business or file a petition or have petitioned against us in bankruptcy, reorganization or similar proceeding, provided that the third party agrees to adhere to the terms of this Privacy Policy.
We may disclose information (including personal information) about you to our corporate affiliates. For purposes of this Privacy Policy, "Corporate Affiliate" means any person or entity that directly or indirectly controls, is controlled by, or is under common control with Ticket Online, whether by ownership or otherwise. Any information relating to you that we provide to our corporate affiliates will be treated by those corporate affiliates in accordance with the terms of this privacy policy.
This Privacy Policy is governed by the laws of the USA without regard to its conflict of law provisions. You consent to the exclusive jurisdiction of the courts in connection with any action or dispute arising between the parties under or in connection with this Privacy Policy, except for those persons who may have a right to bring claims under the Privacy Shield or the Swiss-US mark.
The laws of the UNITED STATES OF AMERICA, excluding its conflicts of laws, will govern this Agreement and your use of the Platform. Your use of the Platform may also be subject to other local, state, national or international laws.
By using Ticket Online or contacting us directly, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, you should not interact with our website or use our services. Your continued use of the website, direct interaction with us, or following the posting of changes to this Privacy Policy that do not materially affect the use or disclosure of your personal information will mean you accept those changes.
We have updated our Privacy Policy to give you full transparency about what is set when you visit our site and how it is used. By using our platform, registering an account or making a purchase, you hereby accept our Privacy Policy and agree to its terms.
This Privacy Policy applies only to the Services. The Services may contain links to other websites that Ticket Online does not operate or control. We are not responsible for the content, accuracy, or opinions expressed on such websites, and such websites are not investigated, monitored, or verified for our accuracy or completeness. Please remember that when you use a link to go from the Services to another website, our Privacy Policy is no longer in effect. Your browsing and interaction on any other website, including those that have a link on our platform, is subject to that website's own rules and policies. These third parties may use their own cookies or other methods to collect information about you.
Ticket Online uses "cookies" to identify the areas of our website that you have visited. A cookie is a small piece of data that your web browser stores on your computer or mobile device. We use cookies to improve the performance and functionality of our platform, but they are not essential to its use. However, without these cookies, certain features, such as videos, may not be available or you may be required to enter your login details each time you visit the platform, as we would not be able to remember that you were previously logged in. Most web browsers can be configured to disable the use of cookies. However, if you disable cookies, you may not be able to access the functionality of our website properly or at all. We never place personally identifiable information in cookies.
Wherever you are, you can also set your browser to block cookies and similar technologies, but this action may block our essential cookies and prevent our website from working properly, and you may not be able to use all of its features and services. completely. You should also note that you may also lose saved information (eg saved login details, site preferences) if you block cookies in your browser. Different browsers make different controls available to you. Disabling a cookie or a category of cookie does not delete the cookie from your browser, you will have to do it yourself from your browser, you must visit the help menu of your browser for more information.
We use remarketing services. What is remarketing? In digital marketing, remarketing (or retargeting) is the practice of serving ads across the internet to people who have already visited your website. It allows your business to appear as if you are "following" people on the Internet by running ads on the websites and platforms they use the most.
With respect to any credit card or other payment processing details you have provided to us, we promise that this sensitive information will be stored as securely as possible.
We collect information from children under the age of 13 only to improve our services. If you are a parent or guardian and you are aware that your child has provided us with personal data without your permission, please contact us. If we become aware that we have collected personal data from anyone under the age of 13 without verification of parental consent, we take steps to remove that information from our servers.
We may change our Service and policies, and we may need to make changes to this Privacy Policy so that it accurately reflects our Service and policies. Unless otherwise required by law, we will notify you (for example, through our Service) before we make changes to this Privacy Policy and give you an opportunity to review them before they become effective. Then, if you continue to use the Service, you will be subject to the updated Privacy Policy. If you do not wish to accept this or any updated Privacy Policy, you may delete your account.
We may display, include or make available third party content (including data, information, applications and other product services) or provide links to third party websites or services ("Third Party Services").
You acknowledge and agree that Ticket Online shall not be responsible for any Third Party Services, including their accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality, or any other aspect thereof. Ticket Online does not assume and will not have any obligation or liability to you or any other person or entity for the Third Party Services.
Third Party Services and links thereto are provided solely as a convenience to you and you access and use them entirely at your own risk and subject to the terms and conditions of such third parties.
Facebook pixel is an analytics tool that allows you to measure the effectiveness of your advertising by understanding the actions people take on your website. You can use the pixel to: Make sure your ads are shown to the right people. Facebook pixel may collect information from your device when you use the service. Facebook pixel collects information that is stored in accordance with its Privacy Policy.
The Google Maps API is a powerful tool that can be used to create a custom map, searchable map, logging functions, show live data sync with location, plan routes or create a mashup, just to name a few.
The Google Maps API may collect information from you and your device for security purposes.
The Google Maps API collects information that is maintained in accordance with its Privacy Policy.
We may collect and use information about you if you are from the European Economic Area (EEA), and in this section of our Privacy Policy we will explain exactly how and why this data is collected, and how we keep it protected against replication or misuse.
GDPR is an EU-wide data protection and privacy law that regulates how companies protect the data of EU residents and enhances the control EU residents have over their personal data.
The GDPR is relevant to any business operating globally and not just EU-based businesses and EU residents. Our customers' data is important no matter where it is located, which is why we have implemented GDPR controls as our gold standard for all of our operations around the world.
Any data that relates to an identifiable or identifiable individual. The GDPR covers a wide spectrum of information that could be used on its own or in combination with other pieces of information to identify an individual. Personal data goes beyond a person's name or email address. Some examples include financial information, political opinions, genetic data, biometric data, IP addresses, physical address, sexual orientation, and ethnicity.
The data protection principles include requirements such as:
GDPR adds some new requirements regarding how companies must protect the personal data of the people they collect and process. It also raises the stakes for compliance by increasing enforcement and imposing higher fines for non-compliance. Beyond these facts, it is simply the right thing to do. At Ticket Online we firmly believe that the privacy of your data is very important and we already have solid security and privacy practices that go beyond the requirements of this new regulation.
We are committed to helping our customers comply with the GDPR data subject rights requirements. Ticket Online processes or stores all personal data with providers that are DPA compliant and have been fully vetted. We store all conversations and personal data for up to 6 years, unless your account is deleted. In which case, we delete all data in accordance with our Terms of Service and Privacy Policy, but we will not keep it for more than 60 days.
We realize that if you work with customers in the EU, you must be able to provide them with the ability to access, update, retrieve and delete personal data. We have been set up as self-service from the start and have always given you access to your data and your customers' data. Our customer support team is here to answer any questions you may have about working with the API.
The California Consumer Privacy Act (CCPA) requires us to disclose the categories of Personal Information we collect and how we use it, the categories of sources from which we collect Personal Information, and the third parties with whom we share it, which we have explained previously.
We are also required to communicate information about the rights California residents have under California law. You can exercise the following rights:
If you make a request, we have one month to respond. If you wish to exercise any of these rights, please contact us.
We do not sell the personal information of our users.
For more information about these rights, please contact us.
CalOPPA requires us to disclose the categories of personal information we collect and how we use it, the categories of sources from which we collect personal information, and the third parties with whom we share it, which we explained above.
CalOPPA users have the following rights:
If you make a request, we have one month to respond. If you wish to exercise any of these rights, please contact us.
We do not sell the personal information of our users.
For more information about these rights, please contact us.
Don't hesitate to contact us if you have any questions.
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