You need the passenger's data (full name, ID and date of birth), the credit or debit card to make the payment and an e-mail where you can receive your ticket. If your ticket is paid by someone else, you will also need the same cardholder information.
1- Search and selection of the service:
2- Passenger Information:
Complete the information of each passenger (full name, date of birth, document with which they travel, and nationality). It is very important that these data are correct, so we suggest reviewing them before moving on to the next step.
3- Payment information
a)- Select the type of card you will use (credit, debit or issued abroad) and the number of installments.
b)- In “Cardholder data”, you can select one of the passengers (if applicable) or if it is another person who pays but does not travel, you must select “another person” and complete the requested data .
The company reserves the right to confirm these operations, for your safety.
4- Payment
The system will ask you to enter the card data (card digits, expiration date and security code), once the payment has been validated the purchase will be confirmed and you will receive them by email.
It is no longer necessary to print the ticket. It is now an E-Ticket.
When you finish the purchase, we send you the confirmation of the charge to the card and the E-Tickets in PDF file to your E-mail.
If you need to print it, you can download it here with the same data you entered during the purchase.
In the event that the purchase is rejected or you see an error during the process, contact Customer Service from here (https:/ /www.ticketonline.com.ar/contact.html), before making a new attempt.
Through Ticket Online, you can only access the purchase of the ticket, we do not have the seat reservation service or open ticket.
Depending on the transport company you choose to travel, there are the different credit cards options with which you can pay. Financing in installments is only viable for credit cards issued in the Argentine Republic and varies according to the transport company. Cards issued outside the Argentine Republic only allow the purchase to be made in one payment. You can check the current card promotions at the following link, (Here ).
You must place the order through our form indicating the number of the ticket for which you request the invoice, the CUIT of the company and Company Name (https://www.ticketonline.com.ar/contact.html).
You cannot make changes to date, time, passenger, category, origin, destination, you must return the ticket and make a new purchase.
The tickets purchased on this site may be returned and pay the withholdings provided in the commercial conditions.
Retentions:
If the ticket is RETURNED, it will be held:
IMPORTANT: The aforementioned withholdings may vary according to the commercial conditions of each transport company. Refunds will be made to the card used at the time of purchase. NO EXCEPTION.
You have to return the ticket through the same website that you bought.
You can make the return from the following link: click here .
In the case of not being able to make the return through the page, you can request it from ( here ) and wait for our confirmation by mail.
IMPORTANT: Keep in mind our opening hours so that your ticket is not expired and an agent can make the return for you.
Hours: Monday through Friday from 8 a.m. to 9 p.m., Saturday from 9 a.m. to 9 p.m., Sunday and holidays from 11 a.m. to 6 p.m. Western time (GMT -03:00). NO EXCEPTION.
This information does not appear oh the tickets, it is provided at the bus terminal. Please show up at the bus company office 1 hour before the departure to consult this information.
Yes, you can travel with your E-ticket.
You must also present the ID document that matches the one on the ticket.
If a minor is traveling alone, verify according to age, the extra documentation that must be presented.
If you bought your ticket through Ticket Online and you lost it or it did not arrive in your email, you have the following options:
You must send the correction request indicating the error and the correct data from our form here . Keep in mind that each bus company has a different criteria for this issue..
Bus Tickets purchases have an additional charge, it is detailed in the last step of the purchase.
If you wish to know the commercial conditions offered by Ticket Online, enter here.
With your ticket you can transport; a handbag and a package that does not exceed 20 Kg as stipulated by Resolution ST 47/1995.
When the transported luggage exceeds the regulatory limit, you must consult directly with the transport company if it is appropriate to pay an extra amount.
Children under 0 to 4 years of age do not pay a ticket, they must purchase insurance that is sold at the transport company window.
They do not have the right to use a seat.
ONLY ONE FREE TICKET FOR KIDS UNDER 5 YEARS OLD, PER ADULT.
From the age of 5, minors pay a ticket. Important: for each adult that travels, only 1 (one) child under 5 years old can travel.
In the case of trips for minors under 18 years of age, it is the responsibility of the passengers to comply with the requirements of Resolution 43 - E/2016.
Children between 6 and 12 years old may travel accompanied by a legal representative (Mother, father or guardian), authorized third party.
Teenagers from 13 to 17 years old can travel alone with the corresponding documentation and authorization signed by one of their parents.
In order to complete the procedure, you must present yourself at the transport company's ticket office in advance of the service's departure time to verify and validate that the data and documentation presented at the time of travel is correct, here.
For tickets with a disability certificate, you must go this link, where you will find all the necessary information to request the ticket.
At the moment we do not have this type of discount for web purchases, they must be presented at the ticket office with the corresponding documentation to access this discount.
o obtain the official university student discount according to Resolution M.O. and S.P. N° 103-72 you must present yourself at the official ticket offices of each transport company with the corresponding documentation.
It is the responsibility of the passengers to know and present the mandatory documentation before traveling, entering the destination to which you are going. You can check the requirements : here.
Go to https://www.argentina.gob.ar/verano/certificado.
Once you enter, you must complete the requested information: personal data, ID verification and procedure number. On the next screen you can upload the data of your stay, where you have to verify the validity of the date on which you travel, accommodation and transportation.
Remember that due to lack of documentation you will not be able to travel and the company will not make changes and/or refunds in cases of non-compliance.
Entry requirements for the traveler
Measures in force to enter the country from 7/4/2022
Argentines and those residing in the country, must:
• Within 48 hours prior to the trip, complete the following Electronic Affidavit:
SWORN STATEMENT ARGENTINA
Those who enter the country for a period of less than 24 hours will be exempted. and do it by land.
Non-resident foreigners must:
• Complete the Affidavit at least 48 hours before the trip.
• Submit COVID-19 health insurance (Coverage for hospitalization, isolation and/or medical transfer services).
Those who enter the country for a period of less than 24 hours will be exempted. and do it by land.
Those non-resident foreigners of Ukrainian nationality or from that country, while they remain in a transitory migratory situation, must have COVID-19 health insurance if they do not have any other form of health coverage.
Recommendations for those entering the country
People who have an incomplete vaccination schedule are recommended to undergo a diagnostic test within 24 hours after entering the country.
If a positive or suspected case of COVID 19 is detected or reported at the point of entry, the Contingency Plan for that Point of Entry will be activated.
Border crossings
• The entry points to the country, enabled up to now as safe corridors, will operate under the conditions established prior to the pandemic.
• The opening or modification of the conditions of the crossings will be carried out in a coordinated manner with the provincial authorities in a staggered manner according to the possibilities of the agencies that act on the border.
• The category of “safe corridor” is eliminated. The pre-pandemic operative regimen is resumed.
Source: https://www.argentina.gob.ar/interior/migraciones/ddjj-migraciones on 04/07/2022 last update.
Traveller entry requirements:
Travelers of international origin, Brazilian or foreign, must present to the responsible company, before boarding, the vaccination certificate, printed or electronically, in Portuguese, English or Spanish.
- DDJJ of health of the traveler of the National Direction of Migrations
- Certificate with complete vaccination schedule (2 doses) with more than 14 days of application of the last dose. (From 6 years old)
- COVID-19 travel insurance, covering hospitalization and isolation (Optional - Recommended).
- Within 48 hours prior to the trip, complete the following Electronic Affidavit:
BRAZIL SWORN STATEMENT
- Within 48 hours prior to the trip, complete the following Electronic Affidavit:
SWORN STATEMENT ARGENTINA
The vaccination certificate does not apply:.
• The traveler with a health condition that contraindicates vaccination, must present the medical certificate;
• To those not eligible for vaccination based on age, according to criteria defined by the Ministry of Health;
• When a traveler enters the country due to humanitarian issues;
• Those from countries with low vaccination coverage, defined by the Ministry of Health;
• To Brazilians and foreigners residing in Brazilian territory who do not have the complete vaccination schedule;
Travelers with the exceptions described above must submit to the responsible company RT – PCR carried out up to 24 hours before boarding, in Portuguese, English or Spanish.
Source: https://www.visitbrasil.com/es/covid/
Traveller entry requirements:
1) Have ONE of the following:
a) Vaccination certificate against COVID - 19 in physical or digital format with a two-dose schedule or single dose, at least fourteen (14) days before the date of admission;
b) Certified negative RT-PCR test for persons over five (5) years of age: up to seventy-two two (72) hours before boarding in the country of origin;
c) Nasal antigen test certified for persons over five (5) years of age: up to forty eight (48) hours before shipment in the country of origin. Immunizations accepted: all 2) All Passengers must present a "Sworn Declaration of the traveler for the follow-up of COVID19" upon arrival.
- Within 48 hours prior to the trip, complete: ARGENTINE SWORN STATEMENT
Traveller entry requirements:
According to the protected borders plan, Chile is currently in Alert Phase 1, that does not contemplate travel restrictions, but it does include some measures to consider.
- Complete electronically the form "Sworn Declaration for Travelers" up to 48 hours before boarding the that will provide contact information, health and travel history. This form will deliver a QR code as a means check. It can be obtained at www.c19.cl or here
- Medical insurance is not mandatory.
- At the point of entry to Chile, diagnostic tests will be carried out randomly. Confirmed cases must be isolated in accordance with general health regulations (address declared in C19 or Sanitary Residence).
- Although it is not mandatory, it is always advisable to carry out a diagnostic test before traveling.
- Vaccination Status:
• It is not mandatory to be vaccinated.
• Validation of the vaccine allows access to the Mobility Pass. The Mobility Pass allows you to enter restaurants, cinemas, closed spaces, etc.
- Within 48 hours prior to the trip, complete the following Electronic Affidavit:
SWORN STATEMENT ARGENTINA
The General Directorate of Migration informs about the established health requirements for entering the country by the Ministry of Public Health and Social Welfare, within the framework of the COVID-19 pandemic, for nationals, resident foreigners and non-resident foreigners/tourists, according to the last update made by the health portfolio, effective as of April 19, 2022.
I. HEALTH REQUIREMENTS FOR NATIONALS, RESIDENT AND NON-RESIDENT FOREIGNERS IN THE COUNTRY
Vaccination certificate against COVID-19
Travelers over 12 years of age must present a vaccination certificate with a complete scheme to enter the country*.
The vaccination certificate must be in Spanish, English, French or Portuguese and contain the following information:
• Passenger name
• Date of birth
• Document or passport number
• Identification of the manufacturer of the vaccine
• Batch number of applied doses
• Dose application date
Travelers who do not have a vaccination certificate
• SARS-CoV-2 test
Travelers from 12 years old must present test (RNA detection techniques: RT-PCR / LAMP / NAAT) with a negative result carried out in a time not exceeding 72 hours from the shipment.
• People who already had the disease
Travelers from the age of 12 who have suffered from COVID-19 from 10 to 90 days prior to entering the country must prove this situation through laboratory results, RNA detection techniques: RT-PCR / LAMP / NAAT or positive antigen.
II. NEIGHBORHOOD AND COMMERCIAL LAND TRANSIT OF UP TO 72 HOURS (UP TO 30 KM)
All persons who enter under the neighborhood transit regime must prove that they reside in the border city.
They do not require any health requirement for admission.
Responsibility of airlines and international passenger land transport companies
a. Provide all the necessary information to the passenger, on the requirements demanded by the Ministry of Public Health and Social Welfare of Paraguay.
b. The airlines and ground transportation companies, at the time of boarding check-in, must require travelers to provide the code QR of the Traveler's health declaration form and the other health requirements mentioned in this document, Failure to comply is grounds for denied boarding.
c. The passenger must inform and declare the first port of embarkation where he began his trip to the air transport companies, to the immigration and health authorities.
d. Airlines or ground transportation companies are responsible for denying boarding to passengers who do not comply with the requirements of entering the country. Failure to comply with this requirement will be subject to administrative sanctions. contemplated in Law 836/1980 of the health code and other consequences established in the Law.
Failure to comply with the requirements established in this protocol by travelers will be subject to sanctions. contemplated in Law 836/1986 of the Sanitary Code and other consequences established in the Law.
Source: https://www.migraciones.gov.py/index.php/tramites/ingreso-y-salida-del-pais/exigencias-sanitarias-vigentes-por-covid-19-para-el-ingreso-al- paraguay last update 04/19/2022
Uruguayan citizens vaccinated
Requirements:
1. Vaccination: Have received the single dose or the two doses against the SARS-CoV-2 virus (depending on the type of vaccine supplied) approved by their country of origin. They must prove vaccination by means of a certificate issued by the health authority of their country of origin.
2. Pre-admission test: You do not need to take one.
3. Post-admission test: You do not need to take a test on the seventh day.
4. Affidavit: Complete the electronic form within 48 (forty-eight) hours prior to shipment, which will have the character of an affidavit. The Declaration must be made with the same document with which you are going to enter Uruguay.
Affidavit of entry to Uruguay
Find the form at: www.gub.uy/antes-venir
Uruguayan citizens NOT vaccinated
Requirements:
1. Test prior to admission: Accredit a negative result of the SARS-CoV-2 virus detection test (by molecular biology PCR-RT technique or antigen test), performed no more than 72 (seventy-two) hours before the start of the trip, in a laboratory enabled in the country of origin or transit. In the event that entry into the country is through commercial passenger transport, the accreditation of the negative test must be carried out prior to boarding with the corresponding company. Minors under 6 years of age are exempt from doing so.
2. Post-admission test: You do not need to take one.
3. Affidavit: Complete the electronic form within 48 (forty-eight) hours prior to shipment, which will have the character of an affidavit. The Declaration must be made with the same document with which you are going to enter Uruguay.
Affidavit of entry to Uruguay
Find the form at: www.gub.uy/antes-venir
Regime for entry of vaccinated foreign citizens
Requirements:
1. Vaccination: Have received the single dose or the two doses against the SARS-CoV-2 virus (depending on the type of vaccine supplied) approved by your country of origin. They must prove vaccination by means of a certificate issued by the health authority of their country of origin.
2. Pre-admission test: You do not need to take one.
3. Post-admission test: You do not need to take a test on the seventh day.
4. Health coverage: Have health coverage in Uruguay.
5. Sworn statement: Complete the electronic form within 48 (forty-eight) hours prior to boarding, which will have the character of a sworn statement in the terms provided in article 239 of the Penal Code. The Declaration must be made with the same document with which you are going to enter Uruguay.
Affidavit of entry to Uruguay
Find the form at: www.gub.uy/antes-venir
Regime of entry of foreign citizens NOT vaccinated
Requirements:
1. Test prior to admission: Accredit a negative result of the SARS-CoV-2 virus detection test (by molecular biology PCR-RT technique or antigen test), carried out no more than 72 (seventy-two) hours before the start of the travel, in a laboratory authorized in the country of origin or transit. In the event that entry into the country is through commercial passenger transport, the accreditation of the negative test must be carried out prior to boarding with the corresponding company. Minors under 6 years of age are exempt from doing so.
2. Post-admission test: They do not need to take one.
3. Health coverage: Have health coverage in Uruguay.
4. Sworn statement: Complete the electronic form within 48 (forty-eight) hours prior to boarding, which will have the character of a sworn statement in the terms provided in article 239 of the Penal Code. The Declaration must be made with the same document with which you are going to enter Uruguay.
Affidavit of entry to Uruguay
Find the form at: www.gub.uy/antes-venir
Source: https://www.gub.uy/ministerio-salud-publica/comunicacion/publicaciones/requisitos-para-ingreso-uruguay-personas-nacionales-extranjeras last update 04/01/2022.
